Terms & Conditions — vm987

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" means the vm987 website accessible at https://vm987.pro, including all associated pages, services, games, and features operated by vm987.
• "Player" / "You" / "User" means any individual who registers an account on the Platform or otherwise accesses or uses any service offered by vm987.
• "Account" means the personal registered account created by a Player on the Platform, through which all deposits, wagers, and withdrawals are conducted.
• "Balance" means the total of real-money funds held in a Player's Account at any given time, excluding bonus funds unless explicitly stated otherwise.
• "Bonus Funds" means any promotional credits, free bet credits, or cashback amounts credited to an Account under a specific promotion, subject to wagering requirements before conversion to withdrawable funds.
• "Wagering Requirement" means the total value of bets that must be placed before Bonus Funds may be withdrawn, expressed as a multiplier of the bonus amount (e.g., 30x).
• "KYC" (Know Your Customer) means the identity and address verification process required by vm987 before processing withdrawal requests above specified thresholds.
• "Restricted Territories" means jurisdictions in which access to or use of the Platform is prohibited under applicable law, as updated from time to time by vm987 at its sole discretion.
• "IDR / Rp" means Indonesian Rupiah, the primary transactional currency accepted on the Platform alongside USDT and Bitcoin.

Access to and use of the vm987 Platform is conditional upon satisfying all of the following eligibility criteria at the time of registration and at all times thereafter:

• You must be at least 21 years of age. vm987 strictly enforces the 21+ age requirement and will request documentary proof of age as part of the KYC process.
• You must be registering and playing on your own behalf, not as an agent, proxy, or representative of any third party.
• You must not be subject to a self-exclusion order, cooling-off period, or any other responsible-gaming restriction imposed by vm987 or any affiliated platform.
• You must not be located in or a resident of any Restricted Territory at the time of registration or at the time of placing any wager.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be an employee, contractor, director, officer, or immediate family member of vm987 or any of its service providers, game suppliers, or payment partners.

To access the full range of vm987 services, including deposits, wagering, and withdrawals, you must register a verified Account. The following conditions apply to all Account registrations:

• You may hold one Account only. Opening multiple accounts — whether using different email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes grounds for permanent suspension of all associated accounts.
• All registration information provided must be accurate, current, and complete. vm987 is not liable for any loss resulting from inaccurate information provided by the Player.
• You must provide a valid email address and phone number that you own and control. These will be used for account verification, security alerts, and customer support communications.
• vm987 reserves the right to decline any registration at its sole discretion, without being required to provide a reason.
• Accounts are non-transferable. You may not sell, transfer, or allow access to your Account by any third party under any circumstances.

By completing the registration process, you confirm that all information provided is truthful and that you meet all eligibility requirements set out in Section 2 of these Terms.

You are solely responsible for maintaining the security and confidentiality of your vm987 Account credentials, including your username, password, and any two-factor authentication codes. The following obligations apply:

• You must not share your login credentials with any other person. vm987 will never ask for your password via email, live chat, or any other communication channel.
• You must notify vm987 customer support immediately upon becoming aware of any unauthorised access to your Account or any suspected compromise of your credentials.
• vm987 accepts no liability for losses arising from unauthorised access that results from your failure to keep your credentials secure.
• You are encouraged to enable all available security features on your Account, including email-based two-factor authentication where offered.

vm987 accepts deposits via the following Indonesian local payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja, as well as cryptocurrency deposits in USDT (TRC-20) and Bitcoin. The following conditions govern all deposit transactions:

• All deposits must be made from a payment account or wallet registered in your own verified name. Third-party deposits are strictly prohibited.
• Minimum and maximum deposit thresholds apply per payment method and are displayed at the time of transaction. vm987 reserves the right to adjust these thresholds without prior notice.
• Deposits are generally credited to your Account balance within minutes of confirmation. vm987 is not liable for delays caused by third-party payment processors, banking infrastructure, or network congestion on blockchain networks.
• vm987 does not charge fees on deposits; however, your bank, e-wallet provider, or blockchain network may apply their own transaction fees, for which vm987 bears no responsibility.
• Deposits made in error or deposited to incorrect accounts cannot be guaranteed to be recovered. Players are advised to verify all payment details before initiating transfers.
• vm987 reserves the right to reverse or hold any deposit pending KYC verification or fraud investigation.

vm987 is committed to fast, reliable withdrawal processing. The following rules govern all withdrawal requests made through the Platform:

• Withdrawals may only be made to a payment account or wallet registered in the same name as your verified vm987 Account. Withdrawals to third-party accounts are prohibited without exception.
• Before a withdrawal request can be processed, your Account must have completed the KYC verification process. This requires submission of a valid government-issued photo ID (e.g., KTP, SIM, or Passport) and, where required, proof of address.
• vm987 targets withdrawal processing within three minutes for verified accounts during standard operating conditions. Actual processing times may vary during periods of high volume, system maintenance, or compliance review.
• vm987 reserves the right to conduct enhanced due diligence on any withdrawal request and may request additional documentation as part of this process. Withdrawal processing will be paused until all requested documentation is received and verified.
• Winnings derived from bets placed using Bonus Funds are subject to the applicable Wagering Requirement before they can be withdrawn. Real-money balance and bonus balance are processed separately.
• vm987 reserves the right to limit the frequency and cumulative value of withdrawals within a defined rolling period, as communicated to players at the time of account registration or via account notifications.

vm987 offers a range of promotional bonuses to eligible players. All bonuses are subject to the following general terms, in addition to any promotion-specific terms communicated at the time the bonus is offered:

• Bonuses are available to eligible registered players only. Bonuses claimed using duplicate accounts, VPN connections, or misrepresented identity will be voided.
• Each promotion specifies a Wagering Requirement that must be completed before bonus-derived funds can be withdrawn. Wagering requirements typically range from 20x to 40x the bonus amount, as stated in each offer's specific terms.
• Not all games contribute equally to wagering requirements. Slot games generally contribute 100%, while table games such as Live Blackjack, Baccarat, and Sic Bo may contribute at a reduced rate (typically 10%–20%). Specific contribution rates are stated per promotion.
• Bonuses have an expiry period. Any uncompleted wagering requirement at the time of bonus expiry will result in the forfeiture of the bonus and any associated winnings.
• vm987 reserves the right to amend, suspend, or withdraw any promotion at any time and without prior notice, provided that such changes do not retroactively affect bonuses already accepted and actively being wagered by players in good standing.
• Bonus abuse — including but not limited to matched betting, arbitrage, low-risk hedging strategies, or the use of multiple accounts to claim a single promotion — will result in immediate account suspension and forfeiture of all bonus-related balances.

All wagers placed on the vm987 Platform — whether on sports markets (including BRI Liga 1, EPL, mix parlay accumulators, and voor bola Asian handicap markets), live casino tables, or slot games — are subject to the following general betting rules:

• All bets are final once confirmed. vm987 does not accept cancellation requests for confirmed wagers except in cases where a manifest error has occurred.
• A manifest error is defined as an obvious and verifiable mistake in the odds, game settings, or event information, resulting in terms materially different from those available in the general market. vm987 reserves the right to void bets placed under manifest error conditions.
• vm987 reserves the right to limit maximum bet sizes per event, per player, or per market category. Stake limits are displayed in the betting interface and may be updated at vm987's discretion.
• In the event of a disconnection during a live game, the outcome will be determined by the game server record. vm987's server logs are the definitive record of all game activity and supersede any client-side representation.
• Sports event results are determined by the official governing body (e.g., FIFA, AFC, PSSI for football; BWF for badminton). In the absence of an official result within a timeframe specified by vm987, affected bets may be voided and stakes returned.

vm987 is firmly committed to promoting responsible gambling practices. The Platform provides the following tools to all registered players, accessible directly from Account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending. Increases to deposit limits are subject to a 24-hour cooling-off period before taking effect.
• Session Time Reminders: Configure automated notifications to alert you when a predefined session duration has elapsed.
• Cooling-Off Period: Temporarily suspend your Account for a period of 24 hours, 7 days, or 30 days without the need to contact support.
• Self-Exclusion: Permanently close your Account and prohibit re-registration for a minimum period of six months, with extensions available on request.

If you believe your gambling is becoming a problem, please contact vm987 customer support immediately. Our 24/7 Indonesian-speaking support team can activate any of the above tools on your behalf and provide guidance on external resources. For more information, please visit our dedicated Responsible Gaming page.

The following conduct is strictly prohibited on the vm987 Platform. Violation of any of these prohibitions may result in immediate Account suspension, permanent ban, and forfeiture of all balances:

• Using automated betting software, bots, scripts, or any artificial intelligence tool to place or manage wagers without human intervention.
• Engaging in match-fixing, spot-fixing, or any form of collusion with other players, athletes, referees, or vm987 employees.
• Exploiting software bugs, game glitches, or pricing errors to gain an unfair advantage.
• Using the Platform to launder funds or conduct any transaction connected to criminal activity.
• Registering multiple accounts or using another person's account credentials.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the vm987 Platform, its software, or its security infrastructure.

All content on the vm987 Platform — including but not limited to the brand name, logo, website design, graphics, text, game interfaces, software, and user interface elements — is the exclusive property of vm987 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the vm987 Platform without prior written authorisation from vm987.

To the maximum extent permitted by applicable law, vm987 and its affiliates, directors, employees, and service providers shall not be liable for:

• Any loss of profits, revenue, data, or business opportunity arising from your use of the Platform, whether direct or indirect.
• Any interruption, suspension, or termination of Platform services caused by circumstances beyond vm987's reasonable control, including force majeure events, internet outages, regulatory actions, or third-party service failures.
• Losses resulting from your failure to comply with these Terms & Conditions or from the use of your Account by an unauthorised third party.
• The accuracy, completeness, or timeliness of odds, statistics, or event information displayed on the Platform.

Nothing in these Terms shall limit vm987's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

vm987 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, vm987 will notify registered players via email or an in-platform notification prior to the changes taking effect, to the extent reasonably practicable.

Your continued use of the vm987 Platform following the publication of revised Terms constitutes your acceptance of those revised Terms. If you do not agree with any amended terms, you must cease using the Platform and may request account closure by contacting customer support.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which vm987 holds its operating licence.

In the event of a dispute, players are encouraged to first contact vm987 customer support to seek an amicable resolution. If the matter cannot be resolved informally, disputes shall be referred to the dispute resolution mechanism provided by vm987's licensing authority, whose decision shall be final and binding.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the vm987 customer support team. Our Indonesian-speaking support agents are available 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly within the Platform after logging in to your vm987 Account. Average response time under 60 seconds.
• Support Hours: 24/7, all days including Indonesian public holidays. All times in WIB (UTC+7).

For responsible gaming concerns specifically, please also refer to our Responsible Gaming page and our FAQ for answers to the most common player queries.